Frequently Asked Questions
Everything you need to know about our heirloom quality children's clothing.
What is the typical shipping time for my order?
Most orders are processed within 1-2 business days. Standard shipping within the United States typically takes 3-7 business days, while expedited options are available at checkout.
How do I determine the correct size for my child?
We provide a comprehensive size chart on each product page. Our garments generally run true to size, but for heirloom pieces, we recommend measuring your child and comparing it to our specifications for the perfect fit.
What is your return and exchange policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that personalized or monogrammed items are final sale and cannot be returned.
Are your garments machine washable?
While many of our cotton pieces are machine washable on a gentle cycle, we recommend hand washing or dry cleaning for our silk and heavily smocked items to preserve the delicate hand-embroidered details.
Do you offer international shipping?
Yes, Strasburg Children ships to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.