Returns & Exchanges
At Strasburg Children, we want your little ones to cherish their heirloom garments, which is why we offer a 30-day return window for unworn items with original tags. We are dedicated to ensuring your complete satisfaction with every hand-smocked detail of our collection.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully fold the garments and place them in their original packaging, ensuring all hangtags and protective coverings are intact.
Affix the Shipping Label
Print the prepaid shipping label provided through our portal and securely attach it to the outside of your return package.
Receive Your Refund
Once our quality control team inspects the returned heirloom, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing